Privacy Policy

Last updated: December 2024

1. Introduction

Hefei Shuangnai Network Technology Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shuangnai.space or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Communicate with us via email or phone
  • Apply for employment opportunities

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and job title
  • Project requirements and business information
  • Payment and billing information
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our services
  • Responding to your inquiries and fulfilling your requests
  • Sending you technical notices, updates, and support messages
  • Communicating with you about products, services, and events
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Protecting against fraudulent or illegal activity
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Hefei Shuangnai Network Technology Co., Ltd.

Room 603, Building 13, Jinmen Xuefu Li, Xiangshui Road, Yaohai District, Hefei City, Anhui Province, China

Email: support@shuangnai.space

Phone: 18745233623

Website: www.shuangnai.space